Repairs done by contractors of the Tu Hogar Renace program, implemented by the Puerto Rican Department of Housing after Hurricane María for emergency repairs jobs were so deficient that several nonprofit organizations in many cases had to redo the work, investing in that the money that should have gone to help other necessities, and more families.
At least a dozen organizations voiced their concerns to the Center for Investigative Journalism (CPI in Spanish) about how they had to invest more money in repairing, mainly, roof sealing work, which in many cases had to be removed and redone.
In the Miraflores sector in Orocovis, there were homes in which Tu Hogar Renace contractors “did not install roof anchors” or where they used “rotten wood that had to be changed,” said the Executive Director of nonprofit organization Matria Project, Amárilis Pagán-Jiménez. The residents of those homes could not remember the name of those contractors.
«Last year, part of what we had to do was follow-up on some of the repairs of Tu Hogar Renace and do them right,» Pagán-Jiménez said about the organization’s initiative that has succeeded in repairing 20 homes.
“When you have to redo a job, disassemble it and do it over, that is additional work ,” said Pagán-Jiménez to emphasize the duplication of expenses.
The co-founder of the nonprofit La Maraña, Sofía Unanue-Banuchi, spoke about a case in the Palomas Abajo neighborhood in Comerío, in which Tu Hogar Renace “repaired” the roof for a family in less than a week. «The roof was so badly done that [to redo it] you had to make an investment larger than the one initially contemplated,» she said.
The faulty installation of windows and zinc panels forced several of these organizations to invest money in materials and labor to repair what Tu Hogar Renace had done.
The program was announced in October 2017 by then governor Ricardo Rosselló-Nevares to offer temporary emergency repairs to the Hurricane María victims’ homes. Tasks included ceilings, walls, doors, windows and water heaters installations. The Department of Housing commissioned seven companies for the program, mostly from outside of Puerto Rico: James W. Turner Construction, 4 Contractors, SLS Co, Caribe Tecno CRL, FR/BLDM, Yates-Bird and Excel Contractors.
In the houses in which the Puerto Rico Institute for Socio-Economic and Housing Development (INDESOVI, in Spanish) has dismantled the poor work done by Tu Hogar Renace, they have found materials that “when you come to check [the houses,] you have to take it apart,” according to Executive Director Juan Sabathie-Quiñones. He said they had to replace them with new materials.
The President of the Sabana Grande Community and Economic Development Corporation, José Pietri-Martínez, also said they repaired some 20 homes in the southwest region of Puerto Rico, where Tu Hogar Renace did not properly install the roof panels. Although the nonprofit organization’s case managers sent letters of appeal to the program, «they never answered,» he said.
The repairs of Tu Hogar Renace amounted to $1.3 billion, an amount that the Federal Emergency Management Agency (FEMA) will have to reimburse to the Puerto Rico Department of Housing as part of the federal funds for recovery assigned after the passage of Hurricanes Irma and María.
At the end of May 2018, Housing Secretary Fernando Gil-Enseñat confirmed there were 3,884 complaints filed for deficiencies in the work and materials used by Tu Hogar Renace contractors.
“Of those, 6% were 5% were information inquiries and 4% in warranty claims. Of all these, 98% were concluded satisfactorily,” the agency claims.
According to the agency, only 2% of the complaints were not addressed because the claim did not proceed.
Waldemiro Vélez-Soto, the executive director of Sol es Vida, another non profit, said that “it’s taken miracles” to buy roof sealers for homes with roof sealing problems in Toa Baja’s Ingenio sector.
In Utuado, the director of the PathStone Housing Program, María Rodríguez-Collazo, shared the case of a house that had the roof sealed without the required previous cleaning. «What we have seen is that the product application was not done according to the manufacturer’s specifications.»
The finance director of the Ceiba Economic Development Corporation, Arelis Rodríguez, said that a woman’s home «continued to get wet» because the roof sealing work appeared to be «as if nothing had been done.» «I was very disappointed… I thought her problem had been resolved.»
For the three community organizations, redoing the work of roof sealing has amounted to “more than half of what a [new] roof seal would have cost.” This has caused some organizations, such as PathStone, to opt out of poor roof sealing repairs, since they lack sufficient funds to re do them.
«In our 49 municipalities, roof sealing is a problem and is one of the major structural repairs,» said Angel Cartagena-Rivera, supervisor of the San Juan region for nonprofit organization Endeavor. «We had to work hard looking for resources for roof sealing.»
The government admitted the program’s failure, but with no consequences
The issue of the thousands of complaints against the program was even discussed in the Telegram chat between Rosselló and his closest collaborators [a revelation that detonated a public outcry and caused his resignation].
When former Chief of Staff Ricardo Llerandi commented in the chat on the issue of the island’s recovery, communications advisor Carlos Bermúdez, warn how “negative the execution of Tu Hogar Renace has been.” Therefore, he recommended that someone should work on countering the issue of recovery, but «without mentioning Tu Hogar Renace.»



