Puerto Rico Aqueduct and Sewer Authority

Along with low capital investment in replacing obsolete pipes, the Puerto Rico Aqueduct and Sewer Authority is grappling with water loss after losing 13% of the workforce responsible for detecting and repairing leaks over the past decade.

Truenorth has been the biggest beneficiary over the past two decades, receiving more than $34.9 million in contracts aimed at reducing water loss in Puerto Rico, while the public corporation’s rate of unaccounted-for water has remained at 60%.

What began as an emergency response after Hurricane María turned into years of delays, mounting costs and questions about whether the rebuilt line can withstand future storms.